Menu

Cookie Policy

 

Effective Date: 7th September 2016.

By accessing our Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time and your continued use of our Website after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit our Cookie Policy in order to ensure that you are informed of the current Cookie Policy for our site.

Our Use of Cookies

Like many companies our Websites use "cookies". A cookie is a small file of letters and numbers that is placed on your computer's hard drive when you visit certain websites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.  For more information on cookies please see www.whatarecookies.com.

Most of the cookies we use are "personalisation cookies" which are used to recognise repeat visitors to the Websites and "analytics cookies" which monitor how visitors use our Websites and give us a better understanding of what content visitors are spending most time reading.  The types of cookies used on our Websites are as follows:

Cookie Type Details
Strictly Necessary

These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe).

Analytics / Performance

These cookies are used only to help us to improve our Websites over time, by giving us insights into how the various sections of the Websites are used and how users interact with the Websites, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.

Authentication / Functionality

These cookies are used to identify unique visitors to the Websites. If you log in to the Websites, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your account pages or your selected font size. These cookies help keep your visit to the site secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for such as watching a video, which is how they are used on our website. Whilst information collected by "functionality" cookies may or may not be anonymised, the "functionality" cookies on our website only collect anonymous information.

Targeting

These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.

Session

These are cookies that are designed to ensure that your visit to the Websites are as smooth as possible. Their main uses are:
• Allowing us to identify your device as you use the Website, so that you are not treated as a new visitor each time you go to another part of the Website;
• Ensure that the servers that we use to power the website each serve an equal number of users, to help make everyone's browsing as swift and responsible as possible;
• Noting your browser's capabilities.

We have listed in the table below the specific cookies that we use and the purposes for which we use them. You will see that we have also identified whether they are session cookies or persistent cookies. 'Session cookie' is a commonly used description for a cookie which stores information about user page activities to allow users to be recognized within a website so any page changes or item or data selection is remembered from page to page; whilst 'persistent cookie' is a commonly used description for a cookie which helps websites remember your information and settings when you visit them in the future.

Type Cookie Purpose Persistent /  Session
Strictly Necessary

JWT

API Authentication

Persistent

PHPSESSID

Site authentication

Session

Type Cookie Purpose Persistent / Session
Analytics / Performance

_dc

Google Analytics

Persistent

_ga

Google Analytics

Persistent

_gali

Google Analyitcs

Persistent

_vis_opt_exp_32_combi

Google Analyitcs

Persistent

_vis_opt_s

Google Analyitcs

Persistent

_vwo_uuid

Visual Website Optimizer / Testing

Persistent

_vwo_uuid_v2

Visual Website Optimizer / Testing

Persistent

mp_f597ba6997382b80b4f7b1095306be0b_mixpanel

Mixpanel / Tracking

Persistent

mp_mixpanel__c

Mixpanel / Tracking

 
Type Cookie Purpose
Authentication / Functionality CART The association with your shopping cart.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers. 

You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features. For example, we use a cookie to remember your cookie preferences and so:

  • If you delete all of your cookies you will have to update your preferences with us again.
  • If you use a different device, computer profile or browser you will have to tell us your preferences again.

Web Beacons

Certain pages on our Websites may contain "web beacons" (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come.  We also may use this information to enhance our websites.

Complaints

Stanley Gibbons takes its users' concerns seriously. If you believe that Stanley Gibbons has not complied with this Cookies Policy, or if you have any questions about our privacy practices in general, you may contact us by email at: support@stanleygibbons.com

If you have a complaint, please describe in as much detail as possible the ways in which you believe that the Cookies Policy has not been complied with. We will investigate your complaint promptly.

If you provide Stanley Gibbons with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.