postage

Postage and Delivery

Postage and Delivery

 

  • All UK publication orders over £25 will receive FREE tracked shipping
  • All global stamp orders over £25 will receive FREE shipping
  • If you have any questions about our shipping rates please contact our customer support team at support@stanleygibbons.com.

We offer FREE worldwide delivery on all retail stamp orders over £25.   

Stamps

  • UK delivery on orders under £25 are £5  
  • Worldwide delivery on orders under £25 are between £6 & £9 depending on destination.
  • All stamp orders over £50 are sent Signed For.

Publications under £25

  • UK publications orders are £5.00 regardless of weight
  • Europe publications orders are priced in bands based on weight and shipping address
  • Worldwide publications orders are priced in bands based on weight and shipping address
  • All UK Orders over £25 are sent Post Free Tracked

Delivery Costs & Times: We Ship Worldwide

  • We aim to process and despatch orders as quickly as possible, standard UK delivery time is 3-5 days.
  • We have done all we can to ensure that you pay as little as possible for the delivery of your items. Delivery charges are based on the total weight of your order. 
  • All of our orders are sent using Royal Mail and well-established courier companies such as Parcelforce.

For your information, here is a basic breakdown of popular products by weight

0 - 750g

  • Stamps

750g - 1kg

  • SG Collect British Stamps catalogue
  • SG Commonwealth One Country Catalogues

1.1kg - 2kg

  • SG Great Britain Concise catalogue

2kg & over

  • Commonwealth & Empire stamp catalogue
  • Stamps of the World set of catalogues

Payment Information - 100% Secure

Your peace of mind is our priority. Our 100% secure website accepts all major credit and debit cards as well as PayPal. We use industry-standard secure sockets layer (SSL) encryption technology on our site. This encryption process converts your credit card details into code before securely transferring them.

Returns and Refunds 
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.

If you have made a purchase for Albums or Accessories with Dauwalders you will need to contact them direct.


If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4436 (for stamp orders) or +44 (0)1425 472 363 (for catalogue orders) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.

 

Contact Customer Services

  • UK Support: 01425 472 363 
  • International: +44 1425 472 363
  • E-mail: support@stanleygibbons.com
  • Customer Service (Mon-Fri): 08:30 - 17:00