Postage and Delivery

Postal Strikes

Due to the disruption of the postal strike, order deliveries may be interrupted and potentially delayed. Our teams are working to reduce this as much as possible.

  • All UK publication orders over £25 will receive FREE tracked shipping
  • All global stamp orders over £25 will receive FREE shipping
  • If you have any questions about our shipping rates please contact our customer support team at

We offer FREE worldwide delivery on all retail stamp orders over £25.   


  • UK delivery on orders under £25 are £5  
  • Worldwide delivery on orders under £25 are between £6 & £9 depending on destination.
  • All stamp orders over £50 are sent Signed For.

Publications under £25

  • UK publications orders are £5.00 regardless of weight
  • Europe publications orders are priced in bands based on weight and shipping address
  • Worldwide publications orders are priced in bands based on weight and shipping address
  • All UK Orders over £25 are sent Post Free Tracked

Delivery Costs & Times: We Ship Worldwide

  • We aim to process and despatch orders as quickly as possible, standard UK delivery time is 3-5 days.
  • We have done all we can to ensure that you pay as little as possible for the delivery of your items. Delivery charges are based on the total weight of your order. 
  • All of our orders are sent using Royal Mail and well-established courier companies such as Parcelforce.

For your information, here is a basic breakdown of popular products by weight

0 - 750g

  • Stamps
  • Stamp hinges and mounts
  • Smaller accessories such as magnifiers, tweezers etc
  • Hagner stocksheets

750g - 1kg

  • SG Collect British Stamps catalogue
  • Album supplements and leaves
  • 8 &16 side stamp stockbooks
  • Some larger accessories such as Detectamark
  • SG Commonwealth One Country Catalogues
  • SG Binders

1.1kg - 2kg

  • 32 side stamp stockbooks
  • Single stamp albums
  • Some larger accessories such as T1 Signoscope
  • SG Great Britain Concise catalogue

2kg & over

  • Commonwealth & Empire stamp catalogue
  • Stamps of the World set of catalogues
  • Sets of stamp albums such as Printed Commonwealth or SG Luxury
  • Exhibition Binders & Cases

Payment Information - 100% Secure

Your peace of mind is our priority. Our 100% secure website accepts all major credit and debit cards as well as PayPal. We use industry-standard secure sockets layer (SSL) encryption technology on our site. This encryption process converts your credit card details into code before securely transferring them.

Returns and Refunds - Free UK Returns
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.
If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4436 (for stamp orders) or +44 (0)1425 472 363 (for catalogue, album and accessories orders) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.

UK Freepost Address for Returns

Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
CT20 3UH

Returns Address for Overseas Orders

Benham (VF) Limited
Benham House
Shorncliffe Industrial Estate
CT20 3UH 

Contact Customer Services

  • UK Support: 01425 472 363 
  • International: +44 1425 472 363
  • E-mail:
  • Customer Service (Mon-Fri): 08:30 - 17:00