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We apologise for any inconvenience this may cause and appreciate your patience while we work to resolve the problem as quickly as possible.
If you need help purchasing catalogues, accessing your digital catalogue or subscription, or have any stamp-related enquiries, please visit our support page.
Thank you for your patience.
0 - 750g
750g - 1kg
1.1kg - 2kg
2kg & over
In the unlikely event that you are unhappy with your purchase and wish to return it you can, of course, do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us suitably packaged, in a saleable condition, along with the receipt and we will refund your original payment.
If there is an issue with your order
Please telephone our customer services team on +44 (0)207 557 4460 (for stamp orders) or +44 (0)1425 472 363 (for catalogues) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.
Certain products may need to be returned to different locations. Please contact Customer Services in order to arrange your return.
Your peace of mind is our priority.
If you wish to request payment by bank transfer or to discuss paying in installments please contact us at support@stanleygibbons.com
Alternatively please call customer services on +44(0)1425 472 363.
Your subscription will begin with the next available issue.
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
Please be aware that subscriptions can take up to 72 hours to process, but once activated you will receive a welcome email with further direction. The subscription will begin on the day you are granted access.
You will receive a notification four weeks prior to the renewal date of your subscription. This subscription will automatically renew every year until it is cancelled. This can be done from the My Orders page within My Account.
Guarantee
Commonwealth
March 2025
Commonwealth
September 2024
Commonwealth
September 2024
Commonwealth
August 2024
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