Postage and Delivery Information

Delivery Costs & Times - We Ship Worldwide

We aim to process and despatch orders as quickly as possible, standard UK delivery time is  3-5 days with Express delivery options also available. 

Maximum standard UK delivery cost is £5.00 but delivery for most items is between £1.20 and £3.00.

We have done all we can to ensure that you pay as little as possible for the delivery of your items. Shipping charges are based on the total weight of your order. If you are ordering a small catalogue or accessory within the UK you will only pay the lowest charge of £1.20. The most you will ever pay for an order within the UK is £5.95.

All of our orders are sent using Royal Mail and well established courier companies such as Parcelforce and EXPD.

Express Delivery

Orders are usually despatched the day after they are placed online, meaning if you place an order on Monday and select an Express Delivery option it will be despatched on Tuesday to arrive on Wednesday. We do not despatch orders on Saturdays or Sundays so orders placed on Fridays will not be despatched until Monday.

Please click the link below to see a table of shipping rates to work out what you will be charged for your order.

View our Delivery Costs >

For your information, here is a basic breakdown of popular products by weight.

 0 - 500g

• Stamps
• Stamp hinges and mounts
• Smaller accessories such as magnifiers, tweezers, colour key etc
• Album supplements and leaves
• SG Commonwealth One Country catalogues
• SG Collect British Stamps catalogue
• Pocket size stockbooks
• Single sided stocksheets

501g - 1kg

• SG Great Britain Concise catalogue
• Smaller stamp and first day cover albums such as New Pioneer
• 16 side stamp stockbooks
• Double sided stocksheets
• Some larger accessories such as Detectarmark

1.1kg - 2kg

• 32 side stamp stockbooks
• Single stamp albums
• Some larger accessories such as T1 Signoscope

2kg & over

• Commonwealth & Empire stamp catalogue
• Stamps of the World set of catalogues
• Sets of stamp albums such as SG One Country or SG Luxury

Returns and Refunds - Free UK Returns

In the unlikely event that you are unhappy with your purchase and wish to return it you can of course do so. All items we sell are covered by our 28-day money-back guarantee. Just return them to us in their original undamaged packaging, in a saleable condition, along with the receipt and we will refund your original payment. 

If there is an issue with your order

Please telephone our customer services team on +44 (0)207 557 4460 (for stamp orders) or +44 (0)1425 472 363 (for catalogue, album and accessories orders) quoting your order number and advising us of the problem. We will then do our best to resolve the issue.

UK Freepost Address for Returns

Freepost BH252
7 Parkside
Christchurch Road
Ringwood
Hampshire
BH24 3BR

Returns Address for Overseas Orders

Stanley Gibbons Ltd
7 Parkside
Christchurch Road
Ringwood
Hampshire
BH24 3SH
UK

Contact Customer Services 

Stamp Orders

E-mail: lmourne@stanleygibbons.com
Tel: +44 (0)207 557 4460

Catalogues, Albums & Accessories Orders

Kerry Finney
Email: kfinney@stanleygibbons.com
Tel: +44 (0)1425 472 363