What is a lot?
A lot is made up of either a single item or a collection of items (Stanley Gibbons Room Auctions have a minimum estimate of 50 GBP and on line auctions 7 GBP) to which you are placing your bids.
How do I know if I have beaten the other bidders to obtain the lot?
Stanley Gibbons Auction department will e-mail the results after the auction or item closes.
You can track to lots you are currently winning via the View My Bids screen when logged in.
Why is my bid not showing up?
There are two possible reasons:
How do I increase my bid?
You can raise your bid by re-bidding at any time before the auction or item closes.
What is a correct bid on the bidding steps?
All bids are placed in whole pounds sterling and can be divided by the bid increment i.e. A bid of 115 pounds is not a correct bid.
Because 115 falls in the range 100 - 300 and has steps of 10 pounds, 115 can not be divided by 10 to leave a whole number.
A correct bid would be 110 or 120. Any incorrect bids received will be rounded down to the nearest correct bid.
This is a way of listing multiple lots. Lot numbers must be entered with a comma between then. A list of all the lots chosen will be displayed and allowing you to do multi bidding at the same time. It also allows you to watch items
This function allows you to follow a lot(s) with out bidding on them. You can click on the watch button which adds it to your watch list. This is available to view in your ‘Watch Lots’ and ‘View my bids’ link on the left. If you are following similar items but only want to bid on one of them then you can follow them by watching. You can bid on one of them and if you are out bid you can bid on another lot you are watching.
View My Bids
This web page that allows you to follow all your activity in an auction. You will see the listing divided up into Winning lots, Losing Lots and Watched Lots.
Lot(s) you have bid(s) which currently are winning. Your max (if one placed) is also shown and you can increase this without upping your own bid.
Lots which you have placed a bid on and your bid (and maximum bid) were out bid by another bidder.
List of lots you have flagged to watch with out bidding on.
While within this web page you can bid on any lots that show within your listings. You need to make sure you have time to finish the bidding process and click on confirm before the auction closes. Bids are not placed until you have clicked on confirm to show your bids are correct and you agree with all charges shown.
Email a Friend
This button allows you to forward on by email details of a lot to somebody else. You can put in your own comments in the email to let the person know why you have sent it to them.
My speed bidding keeps coming up with an error message
You need to check that you have got a comma between each lot and you do not have one on the end. It will not work with full stops or any other dividers.
Timeout Error message
This can appear if you have left the computer inactive for a while. The system will log you out for security reasons. To avoid this you can use the refresh button within internet explorer. This will refresh the data on screen and show any changes to the details on the screen. If you find you have to log back in, you can do so and use the back button to go back to the screen you were trying to enter.
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